- gostillfurniture.com

Get Your Questions Answered

Here you can find answers to common questions about our furniture, orders and cooperation.

If you cannot find the information you need, feel free to contact our team.

Pricing, Payment & Packaging

What payment terms do you offer?

How is pricing calculated? Does customization increase the cost?

How is packaging handled to ensure transportation safety?

Is there any volume discount for bulk orders?

Are there any hidden fees in your quotation?

Delivery & Shipment

What is your standard production lead time?

Which shipping ports do you cooperate with?

Can you arrange door-to-door delivery to my warehouse?

What if goods are damaged during transit?

Product & Material

What main materials do you use for hotel furniture?

Do your furniture meet fire retardant requirements for hotels?

Can you provide product quality inspection reports?

What’s the warranty period for your furniture?

After-Sales Service & Long-Term Cooperation

Do you provide after-sales support?

Is long-term cooperation or repeat ordering supported?

How to solve quality problems after receiving goods?

Can you provide installation guidance for overseas clients?